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Indian Trail Improvement District
Serving the public since 1957.

Contact Us

Staff is here to assist you with all aspects of ITID services. We encourage you to contact us by phone or e-mail at anytime. It is our goal to respond to your concern or question in a timely manner. 

Our main office location, contact numbers and office hours are as follows:

Indian Trail Improvement District
13476 61st Street North
West Palm Beach, FL 33412

Phone: (561) 793-0874
Fax: (561) 793-3716

The Administrative Office is open Monday thru Thursday, 7:30 AM to 6:00 PM, except for holidays and weather emergencies. You can contact us on Friday's from 9:00 AM to 5:00 PM.

MAINTENANCE REQUEST: Maintenance Request Form

RECORD REQUEST: Record Request Form

Rob Robinson Director of Operations & Maintenance / Interim District Manager


Miriam Heisser HR Manager E-mail

Tim Wojnar, Director of Parks E-mail

Greg Shafer Director of Stormwater Ops and Aquatics E-mail

Dan Alves Customer Service Representative E-mail

Laurene Palm Records Custodian/Records Request E-mail



Administration Office

Bios & Contact Information

The Board of Supervisors is the policy-making body of the District, charged with the responsibility of determining and enacting public policy necessary for the proper administration of the District's responsibilities. As a "Special District" we provide drainage, road grading and improvements, plus a state-of-the-art park system.

The Board of Supervisors seeks to serve the needs of its citizens for a safe, secure, and healthy environment. The Board fulfills its mission by ensuring that the highest quality of essential services are provided and by serving as a forum for identifying and addressing the needs of the community.

You can reach out to any Board member by leaving a message with Staff at 561-793-0874 or by sending them an e-mail. Board member e-mails are listed on their bio page linked below.


ADDRESS: 13476 61st Street North, West Palm Beach, FL 33412 ~ PHONE: (561) 793-0874 ~ E-MAIL: ~ Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.